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Made With AI

Terms & Conditions

Last updated: August 5, 2026

1. Agreement to These Terms

These Terms & Conditions (“Terms”) are a binding agreement between you and Made With AI, Inc. (“Made With AI,” “we,” “us,” or “our”). They govern your access to and use of madewai.com, our related product applications and subdomains (including Learn, Lead Management, Customer Success, Task Management, Pipeline, Buy, and the Made With AI parent application), and any related services (together, the “Services”).

By creating an account, clicking “I agree,” or using the Services, you accept these Terms. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization. If you do not agree to these Terms, do not use the Services.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Services. The Services are intended for business use.

3. Accounts and Security

You are responsible for your account credentials and for all activity under your account. Keep your password secure and notify us promptly at [email protected] of any unauthorized use. We may suspend or terminate accounts that violate these Terms.

4. Artificial Intelligence Disclosure

The Services use artificial intelligence (“AI”) to generate content, summaries, scores, recommendations, coaching, and other output (“AI Output”).

  • AI Output can be wrong. AI systems can produce information that is inaccurate, incomplete, outdated, or misleading, and may reflect biases in the data they were trained on. AI Output is provided for informational purposes only.
  • Verify before relying. You are responsible for reviewing and independently verifying AI Output before relying on it or acting on it, especially for decisions involving money, employment, customers, legal obligations, health, or safety.
  • Not professional advice. AI Output is not legal, financial, tax, medical, or other professional advice, and no professional–client relationship is created by your use of the Services.
  • Human responsibility. Decisions you make based on AI Output are your own. To the maximum extent permitted by law, we are not liable for actions taken in reliance on AI Output.
  • We may use third-party AI providers to process your inputs and generate AI Output.

5. Text Messaging (SMS) Policy

If you opt in to receive text messages from Made With AI, or use the Services to send text messages, the following applies:

  • Consent. By providing your mobile number and opting in, you consent to receive text messages from us related to the Services (such as account and verification codes, notifications, reminders, and, where you separately opt in, marketing messages). Consent to marketing texts is not a condition of any purchase.
  • Message frequency varies. Message and data rates may apply; check with your mobile carrier.
  • Opt out any time. Reply STOP to cancel and stop receiving messages. After you opt out, you may receive one final message confirming your opt-out. Reply HELP for help, or contact us at [email protected]. You can also disable SMS notifications in your notification settings.
  • Carriers are not liable for delayed or undelivered messages.
  • Your use of messaging features. If you use the Services to send text messages to your own contacts, you are the sender of those messages. You represent that you have obtained all consents required by applicable law (including the U.S. Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, CTIA Messaging Principles, and any state or international equivalents), that you will honor opt-out requests promptly, and that you will not send unlawful, deceptive, or prohibited content. You are solely responsible for your messaging campaigns, and you will indemnify us for claims arising from them.
  • Mobile numbers are handled as described in our Privacy Policy. We do not share mobile opt-in data with third parties for their own marketing.

6. Acceptable Use

You agree not to: (a) break the law or infringe others’ rights; (b) probe, scan, or breach the security of the Services; (c) upload malware or interfere with the Services; (d) misrepresent AI Output as human-created where the law requires disclosure; (e) use the Services to send spam or unconsented messages; (f) resell or scrape the Services without our written permission; or (g) use the Services to build a competing product.

7. Your Content

You retain ownership of the data, files, and content you submit to the Services (“Your Content”). You grant us a limited license to host, process, transmit, and display Your Content solely to operate, secure, and improve the Services. You are responsible for Your Content and for having the rights to submit it.

8. Our Intellectual Property

The Services — including software, design, logos, and content we provide — are owned by us or our licensors and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Services under these Terms. No other rights are granted.

9. Subscriptions, Fees, and Billing

Paid features are billed through our payment processor on the schedule shown at purchase. Except where required by law, fees are non-refundable. We may change pricing with reasonable advance notice; changes apply at your next renewal. You are responsible for applicable taxes.

10. Third-Party Services

The Services interoperate with third-party services (for example, payment processors, email and messaging providers, and AI providers). We are not responsible for third-party services, and your use of them is governed by their own terms.

11. Disclaimer of Warranties

The Services and all AI Output are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, or uninterrupted or error-free operation. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.

12. Limitation of Liability

To the maximum extent permitted by law: (a) we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill; and (b) our total liability for all claims relating to the Services will not exceed the greater of (i) the amounts you paid us for the Services in the twelve (12) months before the claim arose or (ii) one hundred U.S. dollars (US $100). These limits apply regardless of the theory of liability and even if a remedy fails of its essential purpose.

13. Indemnification

You will defend and indemnify us against claims arising from Your Content, your messaging campaigns, your violation of these Terms, or your violation of law or third-party rights.

14. Termination

You may stop using the Services at any time. We may suspend or terminate your access for violation of these Terms or where required by law. Sections that by their nature should survive termination (including Sections 4, 5, 7, 8, and 11–16) survive.

15. Dispute Resolution; Arbitration; Class Waiver

Please read this section carefully — it affects your legal rights.

Any dispute arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, rather than in court, except that either party may bring an individual claim in small-claims court or seek injunctive relief for intellectual-property misuse. The arbitration will be held in Erie County, New York, or remotely by agreement. You and Made With AI each waive the right to a jury trial and to participate in a class action. You may opt out of this arbitration provision by emailing [email protected] within 30 days of first accepting these Terms.

16. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. For matters not subject to arbitration, the state and federal courts located in Erie County, New York have exclusive jurisdiction.

17. Changes to These Terms

We may update these Terms from time to time. If a change is material, we will give reasonable notice (for example, by email or an in-app notice) before it takes effect. The “Last updated” date above shows the latest revision. Continued use of the Services after a change takes effect constitutes acceptance.

18. Accessibility

We are committed to making the Services accessible to everyone, including people with disabilities, and we work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you encounter an accessibility barrier, contact us at [email protected] and we will work with you to provide the information or service you need.

19. General

These Terms, together with the Privacy Policy and any order forms, are the entire agreement between you and us regarding the Services. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

20. Contact

Made With AI, Inc.
[email protected]